We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
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Our Buyer Protection covers your purchase from click to delivery
5 Stars (10)
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1 Star (0)
|Buyer||Real customer reviews|
3 Jun 2019 02:55
Beautiful and gentle.
8 May 2019 09:48
The dress is perfect! planing to wear it on second day of the wedding. It's a bit seetrough on top so in bust area there are some contrast , but with right lingerie it will look perfect. and even though the price is very low, the quality of dress is very good
2 Feb 2019 11:35
Perfect dress for a nice price. On the parameters 88/72/101 size is suitable, i think size 4 would also sit well as 6. on the height of 168 long, i will suture the length.
26 Jan 2019 07:17
I was very nicely surprised by the store's communication. I ordered custom size with extra changes, I wanted to move the waist higher (pregnant belly), add sleeves and add extra lining to the top so it wasn't see-through. They added only extra layer of tulle, so it is still see-through and i will have to take to the tailor. The breast pads are tiny and too high, so I have to adjust those as well. They didn't add the extra inches on the length for heels as was stated in the instruction, but it is ok. However the communication was clear and quick on the seller's side, I didn't say specifically what material the underlining should be and they added tulle and I confirmed. It was made and shipped super quick, it only got stuck at the local post after customs. I do recommend this seller. I used Ali standard shipping and it got to the Czech Republic within 15 days from ordering. Then it got stuck at customs and it took the Czech post another two weeks to let me know I can pick it up.
10 Jan 2019 09:46
This is the best shop, good quality, description as it shows in the picture, great communication with the store, I needed the dress for a Christmas party and he send my dress in express delivery which I though was great! I’m size 12 USA so I order 14 just to be sure and it fits really good cause you can adapt a little the back for the lace on the back, totally recommend it
4 Jan 2019 06:12
It's a beautiful dress and the perfect color. In person it looks like a much more expensive dress! Thank you very much also the shipping has been very fast!
2 Jan 2019 11:14
Excellent for such money, i was afraid that for my height (186) will be short, but how they sewed me
31 Dec 2018 09:32
I really liked everything, as in the photo, even better❤️Only walked me a month and a half and the store sent for a very long time. Arrived 31 dec, as a gift for ng
19 Dec 2018 19:43
13 Dec 2018 09:25
Thank you very much for your work. The dress is chic, very attentive and responsible store. Answered all questions, sewed the dress according to our standards. All requests fulfilled, removed the train. Very grateful to the seller. The dress will wrinkle just gorgeous. The daughter is happy. To buy i recommend all 100 percent.
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